Terms and Conditions

Terms and Conditions

Due to different light and monitor settings the colour can vary slighty and all photos are enlarged for detail purposes. Measurements are given to the best of our knowledge. All pieces are handcrafted and variations should be expected.

We are flexible and happy to help, so please contact us with your payment intentions so that we can provide the best service to you.

Return Policy

If you are not completely satisfied with your purchase, in the first instance, please contact us via the contact form to let us know to expect a return. We'll let you know the address to send the return to for a prompt refund. Then simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund on receipt, or exchange the item for a different size / colour if preferred and if available.  Refunds will be issued in the payment form you chose to pay for the item.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility, and refunds will only be given for the price of the items purchased. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. The item must be returned in its original packaging with any enclosed documentation.

Stitch marker & jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water.

You can always contact us with any questions via the contact form or write to us at the address at the bottom of the screen.

Customs taxes, fees and other costs may be incurred on orders sent from the UK to other countries. By placing an order on the Atomic Knitting website you are agreeing to paying in full for these customs fees and taxes and any other costs associated with the entry of your order into the country. Atomic Knitting accepts no liability for such costs and these are entirely the customers responsibility to pay. 

These terms and conditions apply to the use of this website www.atomicknitting.co.uk. By visiting atomicknitting.co.uk and/or placing an order, you are accepting and consenting to the practices described in these terms and conditions. If you do not accept these terms, do not use this website. If you require further information about our terms and conditions please go to the 'contact us' section of this website and contact us via email.

To use some of the services or features made available to you on this Site, you will need to register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us.

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law.

Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy above. A delivery charge will be added to your order value where appropriate.

Emma Phillips t/a Atomic Knitting