Delivery

Delivery UK 

On orders over £12

Standard UK postage for orders under £12 - £1.95 1st Class Royal Mail

Postage is selected and then added to your order at checkout.

We use Royal Mail’s 1st Class service for all our UK orders that ship Free.

When your order’s been dispatched, we'll send you a confirmation email to let you know your parcel is on it's way. Your parcel will be with you in 1-3 working days (although it can take a little longer at busy times).

The free postage excludes any wholesale ordering, which has a fixed shipping cost per item.

 

International Delivery

ALL EU SHIPPING IS TEMPORARILY SUSPENDED FOLLOWING BREXIT AND VAT ISSUES

We use Royal Mail’s International Tracked service for orders. Please note that from 1st Jan 2021, the UK is no longer part of the EU and customs charges and duties may apply to orders. This is out of our control and is a cost that the customer must pay directly.

Once your order’s been dispatched, we'll send you a confirmation email to let you know your parcel is on it's way. Your parcel will be with you in 5-7 working days (although it can take a little longer at busy times).

Due to shipping delays in all countries due to the COVID crises, all orders are now sent via a tracked service.

 

Order Value

  Shipping Cost   

Europe - Tracked & Signed   

 

£9.50

 

 

 

 

Order Value  

Shipping Cost  

USA/Canada/Japan

- Tracked & Signed

 

£12

 

 

 

 

 

 Order Value 

 Shipping Cost 

Australia/New Zealand - Tracked & Signed  

 

£12

 

 

 

Custom & Duties

EU VAT & Customs Duties

  • Customs clearance charges and fees may be payable on items/goods entering the destination country including the EU from the UK. These depend on the contents’ value. The parcel won’t be released until payment has been received. 
  • Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. The value of goods thresholds are detailed below  
  • Items valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).
  • Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
  • Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
  • The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
  • The levels and thresholds of charges vary from country to country. Atomic Knitting cannot advise on what these may be. Please contact the embassy or customs authority of the destination country for help, either directly or via their websites.
  • In all cases customs duties, VAT and other duties are all the responsibility of the customer. Atomic Knitting cannot take responsibility for these charges.

 

Rest of World

All orders are shipped from the UK and you may have to pay custom fees once your parcel reaches the country you live in, and in EU countries from 1st Jan 2021. You the customer, are responsible for any import duties, customs and local sales taxes, and you will need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we are unable to tell you exactly how much you will be charged. Any orders with a value above the threshold amount for your country, will be charged import fees, and we recommend contacting your local customs office for more information price to placing your order.