We usually post your order on the same day if your order is received by 1pm (Monday - Thursday). Sometimes this isn't possible if we are very busy, but we will do our best to ship your order on the same day or the following working day. Please allow 48 hours for your order to dispatch.
Each order is carefully packaged inside a protective bubble envelope and a certificate of posting is obtained for each order. We'll also send you an email to let you know your order has been processed and your stitch markers are on their way!
Last Ordering Date For Xmas Delivery
We may vary the dates dependent on demand and we will do our best to ensure all orders placed are posted in time. Once in the hands of the postal service, we are unable to guarantee any delivery dates and it should be expected that delivery during December will take longer. Orders that are delayed or lost in the post will need to allow 15 working days before we can send a replacement.
For delivery to a UK address, we offer the choice of Royal Mail 1st class, Royal Mail 2nd class or Royal Mail Special Delivery™ next day. However, if opting for the Special Delivery option, a signature will be required upon receipt. Although we dispatch orders daily, if an order is placed after 2:00pm it's unlikely to be sent off that same day.
UK - Second Class - £1.65 and free postage for orders over £5
UK - First Class - £1.85
UK - First Class signed for - £4.99
Choose your postage service when you checkout. From time to time we offer free postage over a certain order value, by accepting to pay £0.00 for postage, we will only dispatch the order by 2nd Class post. The free postage excludes any wholesale ordering, which has a fixed shipping cost per item.
Europe, US, Canada, Australia and other international customers
Due to increased handling charges and demand for trackable shipments, we now offer an insured service for all orders that is added automatically during checkout. Unfortunately we have to pass these costs on to our customers. If you prefer not to have your order tracked and to be sent by Airmail to Europe and North America destinations we will dispatch your order at your own risk, and we cannot be responsible for missing/lost orders unless they are tracked.
Europe - International Tracked
|Europe - Airmail at buyers risk (not tracked)||£ 4.50|
USA & Canada - International Tracked
|USA & Canada - Airmail at buyers risk (not tracked)||£ 5.25|
|Australia & New Zealand - Airmail at buyers risk (not tracked)||£ 7.50|
Australia & New Zealand - International Tracked
|Japan - International Tracked & Signed service||£12.00|
|Singapore _ International Tracked||£12.00|
Items may be sent by Recorded Signed For First or Second Class at our discretion
Please read our terms and conditions