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Privacy and Cookies

P R I V A C Y  &  S E C U R I T Y 

Atomic Knitting is the sole owner of the information collected on this Website. We will not sell, share, or rent this information to others in ways different from that disclosed in this statement. By using atomicknitting.co.uk you are consenting to this Privacy Policy and to have your personal data we collect from you processed in accordance with this policy. 

Y O U R   D A T A

Your privacy is of the highest importance to us. We will never release your personal details to any outside company for mailing or marketing purposes without your express permission. We may collect and process information that you provide by filling in forms on our website, details of transactions you carry out through our website and details of your visits to our website. If you use our contact form, email us directly or call us we may keep a record of that correspondence. Any personal data collected by us in your use of this website will be recorded electronically and only used in accordance with the UK Data Protection Act 1998. For the purpose of the Data Protection Act 1998, the data controller is Atomic Knitting of Unit 22 Ffordd Leyshon Bridgend CF32 9AZ

Some of our service providers store personal information outside of the EU. Where this is the case we have taken steps to ensure your data will be maintained in accordance with EU standards. You may have signed up to our newsletters when creating an account, placing an order online, at fibre show or directly on the Atomic Knitting website. If you remain subscribed to the Atomic Knitting database, you will receive information regarding new product collections, Sales, special offers, new and selected product information.

If you wish to unsubscribe from Atomic Knitting Newsletters, you can inform us by using the unsubscribe option in the footer of the email newsletter or alternatively by sending us an email via our contact form. 

A C C E S S   T O  I N F O R M A T I O N

You have the right to access any information that we hold about you. You right of access can be exercised in accordance with the UK Data Protection Act 1998.

I P  A D D R E S S E S  & C O O K I E S

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. We use cookies (small files placed on your hard drive) on certain pages to help analyse our web pages; customise services, shopping basket, content and advertising.We offer certain features that are available only through the use of cookies.

Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session. 

You may refuse to accept our cookies by indicating that you do not consent to their use on the banner that appears on the homepage on your first visit. However, if you select this setting you may be unable to access certain parts of our site. Unless you adjust your browser setting to refuse cookies, our system will issue cookies when you log on to our site. Our cookies fall into five categories:

Strictly necessary Cookies
These cookies enable features you have specifically asked for. These cookies are essential in order for you to navigate around our website and use the features (such as accessing secure areas of our website).
 

Session Cookies

These cookies allow the site to “remember” content from page to page, for example shopping basket. Thee cookies expire when the user leaves the site or close the browser.

Performance cookies
These cookies collect information about how you use the website, for example on the pages visited and any error message received. These cookies collect information about how visitors use our website, and do not collect information that identifies you. Information from these cookies collected is aggregated and therefore anonymous. It is only used to help improve how our website works.

Functional Cookies

These cookies allow a website to remember choices you make, and tailor the website to provide enhanced content for you.

Persistent Cookies

This type of cookie id saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are doe more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit,

We will use informatio n held about you to carry out our obligations arising from any contracts entered into between you and us. We may at times share your information with certain trusted third parties. These parties currently include:

Name

 Purpose

Mailchimp

 Provides us with ability to send out newsletters to subscribers and manage subscriber sign ups on our website  

Privy

 Manages subscriber sign ups for newsletters on our website and provides discount codes

Facebook Social Plugins 

 Allows our customers to see what their Facebook friends like, comment on and share across the web

Pinterest

 Allows customers to add our products to Pinterest boards to share with everyone

Twitter Button

 A small button to share our content on Twitter

SECURITY

We understand the importance to securely store any information that you provide to us. The Atomic Knitting transactional web site currently uses high-level Secure Socket Layer (SSL) encryption technology for online transactions. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our web site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access. 

PHISHING

Phishing is the practice of tricking someone into giving personal or confidential information. Atomic Knitting well never ask you to send personal details via email. If we require such details we will ask you to contact us by telephone. Should you receive an email claiming to be from Atomic Knitting requesting this kind of information, please do not respond and instead contact us immediately.

COMPLAINTS

Complaints regarding the privacy policy should be directed to Atomic Knitting by contacting us via email or telephone. 

 

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